Refund policy

Returns & refunds

We don't offer refunds or returns for change of mind, including ordering the wrong size, or because delivery took longer than expected. Please check the size guide and delivery times before ordering.

If your item arrives faulty, damaged or not as described, or your order doesn't arrive, email hello.snoutside@outlook.com with your order number and a photo of the problem, and we'll provide a remedy as required under the Australian Consumer Law.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.